KDIC
Contact Us
We're here to help. Reach us by phone, email, or the enquiry form below — our team responds within 2 business days.
Get in Touch
Phone
+254 709 043 000Address
17th Floor, UAP Old Mutual Tower, Upper Hill
P.O. Box
P.O. Box 45983 - 00100, Nairobi, Kenya
Hours
Monday – Friday: 08:00 – 17:00 EAT
Need to file a complaint?
Use the Customer Service Portal to formally submit a compliment, information request, or complaint and receive a reference number.
CS PortalSend an Enquiry
Departments
Contact the Right Department
Route your enquiry directly to the relevant KDIC team for a faster response.
Customer Care
General public enquiries, depositor questions, and service feedback.
customercare@kdic.go.keClaims & Resolution
Depositor claims, proof of debt submissions, and resolution enquiries.
customercare@kdic.go.keCorporate Affairs
Media, publications, annual reports, and institutional partnerships.
customercare@kdic.go.keLegal & Compliance
Legal framework, regulatory compliance, and policy enquiries.
customercare@kdic.go.ke