KDIC

Contact Us

We're here to help. Reach us by phone, email, or the enquiry form below — our team responds within 2 business days.

Get in Touch

Address

17th Floor, UAP Old Mutual Tower, Upper Hill

P.O. Box

P.O. Box 45983 - 00100, Nairobi, Kenya

Hours

Monday – Friday: 08:00 – 17:00 EAT

Follow KDIC

Need to file a complaint?

Use the Customer Service Portal to formally submit a compliment, information request, or complaint and receive a reference number.

CS Portal

Send an Enquiry

Fields marked * are required. We respond within 2 business days.

Contact the Right Department

Route your enquiry directly to the relevant KDIC team for a faster response.

Customer Care

General public enquiries, depositor questions, and service feedback.

customercare@kdic.go.ke

Claims & Resolution

Depositor claims, proof of debt submissions, and resolution enquiries.

customercare@kdic.go.ke

Corporate Affairs

Media, publications, annual reports, and institutional partnerships.

customercare@kdic.go.ke

Legal & Compliance

Legal framework, regulatory compliance, and policy enquiries.

customercare@kdic.go.ke

Procurement

Tender enquiries, supplier registration, and procurement reports.

customercare@kdic.go.ke

Human Resources

Career opportunities, internships, and HR-related enquiries.

customercare@kdic.go.ke
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